three in kind FAQs

Updated 10/1/24  

How can I contact you? 

Please email me at helen@threeinkind.com or visit the Contact Us page to send a message through the website. Either way, I'll get back to you shortly!

Are your items handmade? What about local? 
My wall art, buttons, and decals all feature my original designs, but I use other U.S. based companies to print them. More details on those items can be found on their respective collection pages and item descriptions.
In my workshop, I personally cut, sand, paint, and finish each of the wooden mountains in my shop.
The organic cotton face rounds are all handmade by me.

I live in or near Anacortes, can I pick up my order in person?
Absolutely! If you're checking out with a local address, you should see a "Local Delivery" option at checkout. If you don't see that, please send a note to helen@threeinkind.com before (or right after) ordering, and we'll arrange a pick up location and time (any shipping costs already paid will happily be refunded).  

You used to run the business CAVU Creations. What does CAVU mean? 
CAVU = Clear Above Visibility Unlimited. It's a term used in aviation to describe clear skies and beautiful weather. Learn more about why I chose this name in my "About" section. Also, please find CAVU-specific FAQs here.

Can I buy fabric with your designs on this website? 
I don't sell fabric directly from this shop, but you can purchase my original designs on the fabric (or wallpaper!) of your choice by visiting my Spoonflower page here:
www.spoonflower.com/profiles/cavutoodesigns

How do I care for my three in kind pieces?
For the wooden mountains, please wipe clean as necessary, but there's no need to use special cleaners. The mountains are all finished with a clear coat so they're quite durable.
All decals and stickers in my shop are made with a weather resistant vinyl that withstands most daily wear and tear, and they're dishwasher-safe, too!

When will I receive my order?
Many items in my shop is ready to ship. Orders for these items will ship within 1-2 business days. On the rare occasion when I have a processing delay (i.e. when I'm on vacation), temporary shipping updates will be noted at the very top of every page in my shop and included in your order confirmation email.   

Made-to-order items (clearly stated as such in the item description), custom orders, and certain prints will have their own turnaround times, which will be listed in the item description or on your custom order invoice.  

Orders typically ship USPS. Depending on the total weight of your order, you will be offered a number of shipping options at checkout. Here's a summary of what you'll be offered:

Domestic (within the U.S.)
> First Class (for orders less than 16oz) / 2-5 days, tracked
> Priority Mail (all orders) / 2-3 days, tracked
> Priority Express (all orders) / 1-2 days guaranteed, tracked

International
> First Class International / tracked to most destinations
> Priority Mail International / 6-10 business days, tracked to most destinations

You will receive a notification when your order ships with tracking information. If you have questions about your order delivery time frame, please email helen@threeinkind.com for details.

Do you sell in person at local markets?
Yes! And I'd love to see you! You can find me at various markets and events in the Northwest throughout the year. Please check out my Market Calendar page here for the latest list of dates.

Are your items carried in local shops?
Yes! I have various stockists around the PNW, both in stores, and as part of subscription boxes :)  Hoping for your local store to carry the Three in Kind line? Send them to my Stockists page so they can connect with me!